OUR VISION, PURPOSE, & VALUES
At Ohana Care, we are passionate about helping seniors live well in the comfort of their own homes by providing excellent service and care. It is our mission to create a high quality of life for seniors in our local communities.
We have expertise in companion, respite, dementia, palliative, and home care services, making us leaders in Western Canada’s medical community.
Respect
Empathy
Transparency
Community
Get to Know Our “Ohana”
Melissa Therrien, RN
GENERAL MANAGER
Melissa Therrien is an accomplished healthcare executive and Registered Nurse known for leading with strategy, empathy, and purpose. As General Manager at Ohana Care, she champions person-centered service delivery, operational excellence, and high-performing care teams.
With over a decade of experience across acute care, pediatrics, hospice, long-term care, and senior living, Melissa combines clinical expertise with executive leadership. She excels in complex care planning, palliative support, and crisis intervention with a compassionate and trauma-informed care approach.
Melissa has led initiatives including digital communication, national accreditation readiness, and pandemic response across Western Canada. She holds a Bachelor of Science in Nursing from the University of British Columbia, a Practical Nurse Diploma from Bow Valley College, and specialized certifications in trust-based and relational leadership. Melissa is passionate about fostering cultures where clinical excellence, compassion, and performance thrive together.
Jay Bradley
NATIONAL DIRECTOR OF BUSINESS DEVELOPMENT
Jay Bradley brings over two decades of healthcare leadership experience to his role as National Director of Business Development at Ohana Care. He is dedicated to supporting the health, safety, and comfort of clients through a compassionate, client-first approach.
Jay excels at building strong relationships with clients, families, and care teams, ensuring every individual receives personalized attention and respect. His leadership style focuses on creating meaningful connections while upholding high standards of service and care.
Passionate about advancing quality care and client satisfaction, Jay is recognized for his commitment to excellence, empathy, and integrity in every aspect of his work.
Monika Sharma
SCHEDULING COORDINATOR
Monika Sharma is a healthcare coordination professional with over seven years of experience supporting home and community care. As Scheduling Coordinator at Ohana Care, she ensures continuity of care by matching the right caregivers with the right clients while balancing operational needs with empathy and respect.
With a background in social services from Northern College of Applied Arts and Technology, Monika has held roles at Bayshore Healthcare, Circle of Care, and Canes Community Care. She is known for her resourcefulness, dependability, and client-first approach, thriving in fast-paced, high-responsibility environments.
Monika excels in scheduling logistics, navigating systems, and maintaining effective phone etiquette. Her work is guided by a deep understanding of the human side of healthcare, ensuring that both clients and caregivers feel supported. She is a team player who uplifts those around her, as noted by colleagues who value her warmth, dedication, and collaborative spirit.
Jen Cooper
OFFICE MANAGER
Jen Cooper is a healthcare operations professional with over 15 years of experience in senior living and long-term care. As Office Manager at Ohana Care, she blends operational expertise with a commitment to creating responsive and nurturing care environments for residents and their families.
Before joining Ohana Care, Jen held leadership roles at Amica Senior Lifestyles, including Community Operations Manager and Memory Care Coordinator. She enhanced resident engagement, streamlined care operations, and empowered frontline teams, building programs that balanced quality care with operational efficiency.
Jen holds training in Health Care Administration and Personal Support Work from Fleming College and Georgian College. She is dedicated to supporting high-quality care, effective team collaboration, and environments where empathy and operational excellence meet.
Shanna Hakala
HUMAN RESOURCES RECRUITMENT COORDINATOR
Shanna Hakala is a human resources and healthcare operations professional with over a decade of cross-disciplinary experience. As Human Resources Recruitment Coordinator at Ohana Care, she uses empathy, strategic insight, and data-driven practices to enhance team performance, workplace culture, and employee engagement.
With a Bachelor of Health Science, a diploma in Recreation Therapy, and ongoing studies in Human Resources and Labour Relations at Athabasca University, Shanna holds certifications in People Analytics, Learning & Development, and HR Metrics through AIHR. As a Chartered Professional in Human Resources (CPHR), she’s committed to lifelong learning and ethical leadership.
Shanna is committed to cultivating workplaces where employees feel seen, supported, and empowered to grow. She has a proven track record in improving retention, streamlining training systems, leading cross-functional teams, and mentoring future leaders.
A TAILORED APPROACH
Learn more about what Ohana Care offers by selecting the box that best describes you:
Our Story
TESTIMONIALS
Gain more insight into our in-home care services by reading the 700+ testimonials from our happy clients.
Get the Home Care Assistance You Deserve in Calgary, AB
Looking for senior home care for yourself, an aging parent, or a senior loved one? Get in touch with Ohana Care by filling out the form. Once you submit your contact details, a care manager will promptly reach out to schedule a free consultation. Our experienced caregivers are enthusiastic about supporting you with your daily living needs.
CONTACT INFORMATION:
Contact
Calgary
Call us (403) 917-1786
Edmonton
Call us (587) 705-1066
Vancouver
Call us (604) 848-7357
Vancouver Island
Call us (250) 980-0598
Ohana Care is a KNG Capital Company
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