Home Care Technology

Ohana Connect, powered by Sensi Ai: Care That Notices, Even Between Visits

There is a moment every family knows. The moment after the caregiver leaves. The moment after the phone call ends. The moment you find yourself wondering, quietly, how they are really doing right now. Ohana Connect was built for that moment.

Ohana Connect is home care technology powered by artificial intelligence that operates quietly in the background of your loved one's own home, learning their daily rhythms and noticing the small changes family members might otherwise miss, until they become something bigger. And it is now included as a standard part of every Ohana Care plan, at no additional cost.

Ohana Care Is Proudly Accredited by Accreditation Canada

We take pride in providing trusted, accredited in-home care your family can count on.

What Makes Ohana Connect Different

It Learns the Rhythms of Daily Life

A small, unobtrusive device installed in your loved one's home quietly learns how they live, when they wake, when they move, when they rest, and when they speak to others. Over time, it builds a sense of what "normal" looks like, so it can recognize when something changes.

It Notices What Visits Cannot
Home care happens in windows. A caregiver is there for a few hours, then they leave. A lot happens in between. Sleep changes. Activity changes. Patterns shift. Ohana Connect closes that gap, surfacing the early signals that often go unspoken, like falls, UTIs, medication errors, memory changes, and social withdrawal.

It’s Included With Every Ohana Care Plan
This is not an add-on. It is not a premium tier. We have built Ohana Connect into our standard of care because every family deserves to know how their loved one is doing, not just during a visit, but every day in between.

Who Benefits From Ohana Connect

As Canada's aging population grows, Ohana Connect is home care technology built for every Ohana Care client. It supports self-management, protects independence, and helps preserve your loved one's ability to remain in their own home, while easing the burden for families who:

Live far from their loved one and worry about what they cannot see
Have noticed small changes and want to know if they are part of a pattern
Are caring for someone with early memory changes or cognitive concerns
Have experienced a fall, a hospital stay, or a health scare and want to prevent the next one
Simply want the peace of mind that someone, or something, is always paying attention

How Ohana Connect Works

The Device

A small sensor that plugs into a standard outlet in your loved one’s home. No cameras. Nothing to wear. Nothing for your loved one to manage.

The Intelligence

Powered by Sensi AI's artificial intelligence, the device detects patterns in movement, sound, activity, and environment, and identifies the signals that matter for care, helping create a fuller picture for your family.

The Insights

We send you a monthly report of care insights, and if anything high-priority is flagged, we reach out directly with alerts. You stay informed, and can communicate quickly with your care team, without having to chase anything down.

Close-up of a caregiver's hand resting on the shoulder of a smiling elderly man

Honest About Privacy

Let us answer the question you are probably already asking. Yes, Ohana Connect does capture audio. That is how it can detect things like falls, distress, and changes in vocal patterns over time. But only audio relevant to care insights is ever retained, everything else is automatically deleted and is never accessible to anyone. No one is listening to your loved one’s daily conversations. The system simply does not keep them. This is care, not surveillance.

Peace of Mind for Families

Knowing that an extra layer of attention and safety is always there, even when you cannot be, changes how you carry the weight of caring for someone you love and enhances your family's ability to respond quickly when something changes.

You stop wondering what symptoms you might be missing
You stop relying only on what your loved one chooses to share
You stop hoping for the best between visits
You start seeing patterns you could not see before
You start having quality, informed conversations with our care team

Elderly woman with a cane, surrounded by labeled health concern tags including high blood pressure, fall risk, and mood changes

Getting Started Takes 10 Minutes

Get in Touch

Reach out by phone or through our intake form. We will answer your questions and get you started.

We Come to the Home

One of our team members will install the home care technology in your loved one's home. Setup takes about 10 minutes.

Ohana Connect Begins Learning

Over the first few weeks, Ohana Connect builds a picture of your loved one’s daily rhythms.

You Stay Informed

A monthly care insights report and high-priority alerts keep you informed about your loved one’s health.

Frequently Asked Questions

Is Ohana Connect really included with my care plan?

Yes. There is no additional cost for this home care technology. Ohana Connect is part of our standard of care for every Ohana Care client.

Does it record what my loved one says?

Ohana Connect captures audio to detect care-relevant signals like falls, distress, and vocal pattern changes. Only those snippets of data are retained, for the purpose of providing insights. Everything else is automatically deleted and never accessible to anyone. Your loved one’s privacy is secure.

Is this an emergency response system?

No. Ohana Connect is a proactive care intelligence service. It is designed to surface patterns and early signals over time, not to respond to emergencies. For medical emergencies, always call 911.

Will Ohana Connect replace my caregiver visits?

Not at all. Your caregiver and care team remain central to everything. Ohana Connect simply gives them better information to work with.

What happens if Ohana Connect detects something concerning?

Our care team reviews the insight and, depending on the priority, reaches out to you directly. You will also see the insight in your dashboard.

What If My Loved One Lives in a Care Facility?

If you're caring for an elderly parent or another older adult in assisted living, long-term care, or memory care, Ohana Connect works there, too. Even the best facilities have staff ratios that make constant attention impossible between checks, meals, and shift changes. Placed in a senior's room, Ohana Connect gives your family the same visibility we offer clients aging in place: patterns staff don't have time to document, early changes often written off as “just getting older,” and real evidence to bring to the facility's care team. You stay close to your loved one and keep peace of mind, even when you can't be in the room.

Does Ohana Connect track vital signs such as blood pressure and heart rate?

No. Ohana Connect does not measure blood pressure, heart rate, or other vital signs directly. It detects behavioural changes, activity levels, and safety events. If your loved one has a chronic condition that calls for vital sign tracking, such as congestive heart failure or COPD, your healthcare provider may recommend a dedicated RPM device alongside Ohana Connect.

Can Ohana Connect help with chronic disease management, such as COPD or congestive heart failure?

Ohana Connect does not manage medication doses or clinical readings for chronic conditions. It supports families caring for people living with chronic obstructive pulmonary disease, congestive heart failure, diabetes, or recovering from pneumonia by tracking habits and patterns such as reduced movement, changes in sleep, sudden weight gain, or a drop in activity, which can often signal a flare-up of these chronic illnesses. Ohana Connect surfaces those pattern changes so your family and care team can act early, before a complication related to their condition sends them to the hospital.

How does Ohana Connect support medication adherence?

Ohana Connect does not dispense or track individual medication doses. It can flag disrupted routines, such as a missed morning wake-up, which sometimes points to a missed dose. Your care manager can use these signals to start a conversation with your loved one's doctor about medication adherence. For daily or live-in care, including medication reminders, reach out to Ohana Care to discuss.

Do caregivers or family members need training to use it?

No training is required for families, which saves time for busy family caregivers. Our team installs the device and handles setup, which takes about ten minutes. Ohana Connect then spends the first few weeks learning your loved one's normal patterns, and you'll start seeing meaningful results within that window.

Can my doctor refer me to Ohana Connect, or use the insights during a visit?

Yes. If you were referred by a doctor or discharged from the hospital with a recommendation for more support at home, mention it when you contact us. Families can also bring their monthly report to appointments with their healthcare provider to discuss the patterns that Ohana Connect has identified.

Is Ohana Connect only for seniors living at home?

No. Ohana Connect works for seniors, older adults, and people living with chronic conditions in private rooms at assisted living or long-term care facilities, not only at home. It's part of every Ohana Care plan, whatever the living situation.

Who builds the technology behind Ohana Connect?

Ohana Connect is built through a partnership between Ohana Care and Sensi AI, a company that specializes in artificial intelligence and behavioural pattern sensors for senior care. Our partners at Sensi AI built the underlying technology; our care team interprets the insights and reaches out when something needs attention.

What are the main benefits of Ohana Connect?

Ohana Connect gives families peace of mind between visits, helps catch safety issues before they become emergencies, and supports quality of life and better patient outcomes by keeping care teams informed of the patterns that matter. The insights provided by Ohana Connect enable patients and families to catch changes early, whether that means a fall, a medication issue, or the early symptoms of a chronic condition flaring up.

A Smarter Layer of Care, At No Additional Cost

Ohana Connect is now part of every Ohana Care plan. If you are a current client and would like to activate it for your loved one, get in touch with your care manager or call your local Ohana Care office.

Calgary Area

(403) 300-2273

Edmonton Area

(780) 909-6151

Vancouver Area

(604) 449-2200

Vancouver Island

(250) 980-0598

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