Ohana Connect, powered by Sensi Ai

Care That Notices, Even Between Visits

There is a moment every family knows. The moment after the caregiver leaves. The moment after the phone call ends. The moment you find yourself wondering, quietly, how they are really doing right now. Ohana Connect was built for that moment. It is a care intelligence service that operates quietly in the background of your loved one’s home, learning their daily rhythms and noticing the small changes that often go unnoticed, until they become something bigger. And it is now included as a standard part of every Ohana Care plan, at no additional cost.

Ohana Care Is Proudly Accredited by Accreditation Canada

We take pride in providing trusted, accredited in-home care your family can count on.

What Makes Ohana Connect Different

It Learns the Rhythms of Daily Life

A small, unobtrusive device installed in your loved one’s home quietly learns how they live, when they wake, when they move, when they rest, when they speak to others. Over time, it builds a sense of what “normal” looks like, so it can recognize when something changes.

It Notices What Visits Cannot
Home care happens in windows. A caregiver is there for a few hours, then they leave. A lot happens in between. Sleep changes. Activity changes. Patterns shift. Ohana Connect closes that gap, surfacing the early signals that often go unspoken, like falls, UTIs, medication errors, memory changes, and social withdrawal.

It’s Included With Every Ohana Care Plan
This is not an add-on. It is not a premium tier. We have built Ohana Connect into our standard of care because every family deserves to know how their loved one is doing, not just during a visit, but every day in between.

Who Benefits From Ohana Connect

Ohana Connect is for every Ohana Care client, but it especially eases the weight for families who:

Live far from their loved one and worry about what they cannot see
Have noticed small changes and want to know if they are part of a pattern
Are caring for someone with early memory changes or cognitive concerns
Have experienced a fall, a hospital stay, or a health scare and want to prevent the next one
Simply want the peace of mind that someone, or something, is always paying attention

How Ohana Connect Works

The Device

A small sensor that plugs into a standard outlet in your loved one’s home. No cameras. Nothing to wear. Nothing for your loved one to manage.

The Intelligence

Powered by Sensi AI, the device detects patterns in movement, sound, activity, and environment, and identifies the signals that matter for care.

The Insights

We send you a monthly report of care insights, and if anything high-priority is flagged, we reach out directly. You stay informed without having to chase anything down.

Honest About Privacy

Let us answer the question you are probably already asking. Yes, Ohana Connect does capture audio. That is how it can detect things like falls, distress, and changes in vocal patterns over time. But only audio relevant to care insights is ever retained, everything else is automatically deleted and is never accessible to anyone. No one is listening to your loved one’s daily conversations. The system simply does not keep them. This is care, not surveillance.

Peace of Mind for Families

Knowing that an extra layer of attention is always there, even when you cannot be, changes how you carry the weight of caring for someone you love.

You stop wondering what you might be missing
You stop relying only on what your loved one chooses to share
You stop hoping for the best between visits
You start seeing patterns you could not see before
You start having better, more informed conversations with our care team

Getting Started Takes 10 Minutes

Get in Touch

Reach out by phone or through our intake form. We will answer your questions and get your started

We Come to the Home

One of our team members will install the device. Setup takes about 10 minutes.

Ohana Connect Begins Learning

Over the first few weeks, Ohana Connect builds a picture of your loved one’s daily rhythms.

You Stay Informed

We send you a monthly report of care insights, and if anything high-priority is flagged, we reach out directly. You stay informed without having to chase anything down.

Frequently Asked Questions

Is Ohana Connect really included with my care plan?

Yes. There is no additional cost. Ohana Connect is part of our standard of care for every Ohana Care client.

Does it record what my loved one says?

Ohana Connect captures audio to detect care-relevant signals like falls, distress, and vocal pattern changes. Only those snippets are retained, for the purpose of providing insights. Everything else is automatically deleted and never accessible to anyone.

Is this an emergency response system?

No. Ohana Connect is a proactive care intelligence service. It is designed to surface patterns and early signals over time, not to respond to emergencies. For medical emergencies, always call 911.

Will Ohana Connect replace my caregiver visits?

Not at all. Your caregiver and care team remain central to everything. Ohana Connect simply gives them better information to work with.

What happens if Ohana Connect detects something concerning?

Our care team reviews the insight and, depending on the priority, reaches out to you directly. You will also see the insight in your dashboard.

What If My Loved One Lives in a Care Facility?

Many of the families we work with have a loved one in assisted living, long-term care, or memory care. Ohana Connect works there too.

Care facilities provide essential support, but even the best ones have staff ratios that make continuous attention impossible. Between checks, between meal services, between shift changes, a lot happens. And for families who cannot be there every day, the not knowing can feel even heavier than it does when a loved one lives at home.

Ohana Connect placed in your loved one's private room gives you the same visibility we offer families of clients aging in place. You will see the patterns that staff may not have time to document. You will notice early changes that might otherwise be attributed to "just getting older." And if something feels off, you will have real evidence to bring into conversations with the facility's care team.

This is not about second-guessing the care your loved one is receiving. It is about staying close to them, even when you cannot be in the room.

A Smarter Layer of Care, At No Additional Cost

Ohana Connect is now part of every Ohana Care plan. If you are a current client and would like to activate it for your loved one, get in touch with your care manager or call your local Ohana Care office.

Calgary Area

(403) 300-2273

Edmonton Area

(780) 909-6151

Vancouver Area

(604) 449-2200

Vancouver Island

(250) 980-0598

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