Ohana Care’s family portal provides real-time access to your care information from anywhere, on any device.
Discover the Family Portal features
Home Page
The home page provides a snapshot of all the features available in the Family Portal.
> View your upcoming and recent visits
> Total account balance
> Care team
> Active services
> Ohana Care contacts
Schedule features
Schedule Page
View scheduled visits by day, week or the full month; up to 90 days in advance.
> Clicking on a visit shows completed items from the care plan (see second image)
> Request new visits
> Colour coding lets you know that a visit is scheduled, when a caregiver is clocked in to the visit and when a visit has been completed
> Review caregivers. We love to hear how happy you're with our team
Schedule features
Care Page
> View any vitals and medication being recorded
> View caregiver charting and comments about each visit (see second image)
> Documentation available for PDF download
> View care team and active services
Profile features
Profile Page
> General information on the client
> Here you can see account balance, and invoice history
> Download all your invoices (see second screenshot)
